• How are Tervis tumblers different from look-alike tumblers? Walk away from the wannabes. Only Tervis brand drinkware has the quality and 65-year heritage to be called "the original," so ignore any imitation. Check the bottom of your drinkware to see if it's the real thing—only true Tervis tumblers carry the Tervis name.
• What different styles are Tervis tumblers available in? Tervis tumblers come in a variety of sizes: 8oz, 10oz, 12oz (Rocks Glass shape), Mug, 16oz, 24oz. The tumblers are available in a large and growing selection of designs, whether it's emblems, clear or colors , wrapped art or personalized fonts, the choice is yours!
• Can I wash my Tervis products in the dishwasher? Can I use them in the microwave? How about the freezer? You take your Tervis everywhere—work, the car, the game, and everywhere in between. But did you know you can also give them full reign of the kitchen? Tervis products are made with an ultra-strong seal so they can stand up to the test in the freezer, dishwasher, and microwave.* We recommend using the top-rack in the dishwasher for best results. *Certain designs are not microwavable including our designs that contain metallic in them such as the brushed steel initial(s) and the fly fish set.
• Are Tervis tumblers BPA-free? We are committed to delivering the highest quality, most durable, and safest tumblers in the world. To that end we subject our tumblers to extensive testing by independent testing facilities to ensure that our product exceeds the strictest safety requirements of the FDA. In 2009, we began the process of converting our tumblers to Eastman Tritan™ - a new generation polymer. This conversion enables us to eliminate a step in the manufacturing process of Tervis tumblers while upholding our quality standards. Furthermore, Eastman Tritan™ contains no Bisphenol A. As of January, 2011, we have completed the transition of our entire line of Tervis tumblers to Eastman Tritan™. We will continue to search for new ways to enhance our offering and will strive to maintain our level of excellence.
• Can I return my defective tumblers for replacement at any time since Tervis tumblers are guaranteed for life? Tervis tumblers are virtually indestructible. They won't crack, melt, shatter, or chip. Don't take it as a dare or anything, but if they do somehow break (despite following our care instructions), we won't leave you hanging. We'll replace it, guaranteed.
*Accessories including lids, straws & handles are not covered under our lifetime guarantee. Tervis Ice Buckets have a limited manufacturer's warranty. Please refer to the owner's manual or contact our Customer Care department at 1-866-886-2537 for further instructions.
• What different styles are Tervis tumblers available in? Tervis tumblers come in a variety of sizes: 8oz, 10oz, 12oz (Rocks Glass shape), Mug, 16oz, 24oz. The tumblers are available in a large and growing selection of designs, whether it's emblems, clear or colors , wrapped art or personalized fonts, the choice is yours!
• Can I wash my Tervis products in the dishwasher? Can I use them in the microwave? How about the freezer? You take your Tervis everywhere—work, the car, the game, and everywhere in between. But did you know you can also give them full reign of the kitchen? Tervis products are made with an ultra-strong seal so they can stand up to the test in the freezer, dishwasher, and microwave.* We recommend using the top-rack in the dishwasher for best results. *Certain designs are not microwavable including our designs that contain metallic in them such as the brushed steel initial(s) and the fly fish set.
• Are Tervis tumblers BPA-free? We are committed to delivering the highest quality, most durable, and safest tumblers in the world. To that end we subject our tumblers to extensive testing by independent testing facilities to ensure that our product exceeds the strictest safety requirements of the FDA. In 2009, we began the process of converting our tumblers to Eastman Tritan™ - a new generation polymer. This conversion enables us to eliminate a step in the manufacturing process of Tervis tumblers while upholding our quality standards. Furthermore, Eastman Tritan™ contains no Bisphenol A. As of January, 2011, we have completed the transition of our entire line of Tervis tumblers to Eastman Tritan™. We will continue to search for new ways to enhance our offering and will strive to maintain our level of excellence.
• Can I return my defective tumblers for replacement at any time since Tervis tumblers are guaranteed for life? Tervis tumblers are virtually indestructible. They won't crack, melt, shatter, or chip. Don't take it as a dare or anything, but if they do somehow break (despite following our care instructions), we won't leave you hanging. We'll replace it, guaranteed.
*Accessories including lids, straws & handles are not covered under our lifetime guarantee. Tervis Ice Buckets have a limited manufacturer's warranty. Please refer to the owner's manual or contact our Customer Care department at 1-866-886-2537 for further instructions.
